{"id":8085,"date":"2021-07-19T12:43:09","date_gmt":"2021-07-19T05:43:09","guid":{"rendered":"https:\/\/sensilk.vn\/?p=8085"},"modified":"2022-10-20T11:53:20","modified_gmt":"2022-10-20T04:53:20","slug":"chinh-sach-doi-tra-hang","status":"publish","type":"post","link":"https:\/\/sensilk.vn\/vi\/chinh-sach-doi-tra-hang\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i \/ tr\u1ea3 h\u00e0ng"},"content":{"rendered":"

1. Quy \u0110\u1ecbnh \u0110\u1ed5i H\u00e0ng<\/strong>:<\/p>

Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng:<\/strong><\/em> \u00c1p d\u1ee5ng 01 l\u1ea7n \u0111\u1ed5i\/01 \u0111\u01a1n h\u00e0ng.<\/p>

– S\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1 \u0111\u01b0\u1ee3c \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1 kh\u00e1c c\u00f2n h\u00e0ng. Kh\u00e1ch h\u00e0ng vui l\u00f2ng thanh to\u00e1n tr\u01b0\u1edbc s\u1ed1 ti\u1ec1n ch\u00eanh l\u1ec7ch n\u1ebfu gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u1ed5i l\u1edbn h\u01a1n. Kh\u00f4ng ho\u00e0n tr\u1ea3 l\u1ea1i ti\u1ec1n th\u1eeba d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o.<\/p>

– Kh\u00f4ng h\u1ed7 tr\u1ee3 \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c \u0111\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng mua trong c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i.<\/p>

– S\u1ea3n ph\u1ea9m ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i m\u1ed9t l\u1ea7n duy nh\u1ea5t. Kh\u00e1ch h\u00e0ng vui l\u00f2ng thanh to\u00e1n ph\u00ed v\u1eadn chuy\u1ec3n ph\u00e1t sinh khi \u0111\u1ed5i h\u00e0ng.<\/p>

\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i s\u1ea3n ph\u1ea9m:<\/strong><\/em><\/p>

– \u0110\u1ed5i h\u00e0ng trong v\u00f2ng 02 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m<\/p>

– S\u1ea3n ph\u1ea9m c\u00f2n trong t\u00ecnh tr\u1ea1ng ban \u0111\u1ea7u khi nh\u1eadn h\u00e0ng, c\u00f2n nguy\u00ean tem v\u00e0 nh\u00e3n m\u00e1c.<\/p>

– S\u1ea3n ph\u1ea9m ch\u01b0a qua qua s\u1eed d\u1ee5ng, gi\u1eb7t \u1ee7i ho\u1eb7c b\u1ea9n, b\u1ecb h\u01b0 h\u1ecfng.<\/p>

2. Quy \u0110\u1ecbnh Tr\u1ea3 H\u00e0ng<\/strong>:<\/p>

Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng:<\/strong><\/em><\/p>

– Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c tr\u1ea3 s\u1ea3n ph\u1ea9m trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 l\u1ed7i ph\u00e1t sinh t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t (c\u1ea7n c\u00f3 x\u00e1c nh\u1eadn c\u1ee7a b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng SenSilk) v\u00e0 kh\u00f4ng c\u00f3 nhu c\u1ea7u \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c.<\/p>

– C\u00e1c tr\u01b0\u1eddng h\u1ee3p l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t g\u1ed3m:  r\u00e1ch, bung s\u1ee3i, l\u1ed7i \u0111\u01b0\u1eddng may, th\u00eau, h\u1ecda ti\u1ebft v\u1ebd kh\u00f4ng \u0111\u00fang\u2026 Kh\u00e1ch h\u00e0ng vui l\u00f2ng cung c\u1ea5p th\u00f4ng tin \u0111\u01a1n h\u00e0ng, \u1ea3nh ho\u1eb7c video… ch\u1ee9ng minh s\u1ea3n ph\u1ea9m l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u1eadn h\u00e0ng.<\/p>

– Ho\u00e0n ti\u1ec1n l\u1ea1i s\u1ea3n ph\u1ea9m g\u1eb7p l\u1ed7i qua t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng.<\/p>

– SenSilk ch\u1ecbu 100% chi ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 l\u1ea1i h\u00e0ng cho s\u1ea3n ph\u1ea9m l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>

\u0110i\u1ec1u ki\u1ec7n tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/em><\/p>

 – Tr\u1ea3 s\u1ea3n ph\u1ea9m trong v\u00f2ng 01 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn s\u1ea3n ph\u1ea9m.<\/p>

– S\u1ea3n ph\u1ea9m c\u00f2n trong t\u00ecnh tr\u1ea1ng ban \u0111\u1ea7u khi nh\u1eadn h\u00e0ng, c\u00f2n nguy\u00ean tem v\u00e0 nh\u00e3n m\u00e1c; ch\u01b0a qua s\u1eed d\u1ee5ng, gi\u1eb7t \u1ee7i ho\u1eb7c b\u1ea9n.<\/p>

Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n.<\/strong><\/em><\/p>

– \u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p thanh to\u00e1n tr\u01b0\u1edbc, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n khi h\u00e0ng nh\u1eadn b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t v\u00e0 kh\u00e1ch h\u00e0ng tr\u1ea3 h\u00e0ng kh\u00f4ng c\u00f3 nhu c\u1ea7u \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c.<\/p>

– Th\u1eddi gian ho\u00e0n ti\u1ec1n: trong v\u00f2ng 5-10 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn l\u1ea1i s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng. Ti\u1ec1n \u0111\u01b0\u1ee3c ho\u00e0n v\u00e0o t\u00e0i kho\u1ea3n c\u00e1 nh\u00e2n do kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/p>

3. Th\u1ef1c hi\u1ec7n \u0111\u1ed5i \/ tr\u1ea3 s\u1ea3n ph\u1ea9m:<\/strong><\/p>

3.1. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng mua h\u00e0ng online.<\/strong><\/em><\/p>

B\u01b0\u1edbc 1: Li\u00ean h\u1ec7 k\u00eanh b\u00e1n h\u00e0ng online \u0111\u00e3 \u0111\u1eb7t h\u00e0ng \u0111\u1ec3 \u0111\u0103ng k\u00fd \u0111\u1ed5i h\u00e0ng.<\/p>

B\u01b0\u1edbc 2: L\u00e0m theo h\u01b0\u1edbng d\u1eabn c\u1ee7a nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>

B\u01b0\u1edbc 3: \u0110\u00f3ng g\u00f3i s\u1ea3n ph\u1ea9m, qu\u00e0 khuy\u1ebfn m\u1ea1i (n\u1ebfu c\u00f3).<\/p>

B\u01b0\u1edbc 4: G\u1eedi v\u1ec1 \u0111\u1ecba ch\u1ec9 C\u00f4ng ty C\u1ed5 ph\u1ea7n Sen Silk Vi\u1ec7t Nam<\/strong>, S\u1ed1 26, L\u00f4 TT02, HD Mon City, H\u00e0m Nghi, P. M\u1ef9 \u0110\u00ecnh 2, Nam T\u1eeb Li\u00eam, H\u00e0 N\u1ed9i<\/strong>. v\u00e0 ch\u1edd x\u00e1c nh\u1eadn t\u1eeb b\u1ed9 ph\u1eadn b\u00e1n h\u00e0ng online.<\/p>

S\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean h\u1ec7: 0976722736<\/strong><\/p>

3.2 \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng mua h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng.<\/strong><\/em> S\u1ea3n ph\u1ea9m ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i\/tr\u1ea3 t\u1ea1i c\u1eeda h\u00e0ng kh\u00e1ch h\u00e0ng \u0111\u00e3 mua s\u1ea3n ph\u1ea9m \u0111\u00f3<\/p>

<\/p>","protected":false},"excerpt":{"rendered":"

1. Quy \u0110\u1ecbnh \u0110\u1ed5i H\u00e0ng: Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng: \u00c1p d\u1ee5ng 01 l\u1ea7n \u0111\u1ed5i\/01 \u0111\u01a1n h\u00e0ng. – S\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1 \u0111\u01b0\u1ee3c \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1 kh\u00e1c c\u00f2n h\u00e0ng. Kh\u00e1ch h\u00e0ng vui l\u00f2ng thanh to\u00e1n tr\u01b0\u1edbc s\u1ed1 ti\u1ec1n ch\u00eanh l\u1ec7ch n\u1ebfu gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u1ed5i l\u1edbn h\u01a1n. Kh\u00f4ng ho\u00e0n tr\u1ea3 l\u1ea1i ti\u1ec1n th\u1eeba […]\n","protected":false},"author":5,"featured_media":8095,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[188,1],"tags":[1290,1247,994,501,452,1026,1166,481,502,485,480,995,1251,103,1248,1256,479,1099,1254,1103,1104,1283,1102,970,1255],"class_list":["post-8085","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-review-sensilk","category-cau-chuyen-ve-lua-to-tam","tag-doi-tra-hang","tag-khan-lua-cao-cap","tag-khan-lua-dep","tag-khan-lua-sensilk","tag-khan-lua-theu-tay","tag-khan-lua-thoi-trang","tag-khan-lua-thoi-trang-ve-tay-2-2","tag-khan-lua-to-tam","tag-khan-lua-to-tam-cao-cap","tag-khan-lua-to-tam-ve-tay","tag-khan-lua-ve-tay","tag-khan-lua-vuong","tag-sen-silk","tag-sensilk","tag-silk-emboirdery","tag-silk-fabric","tag-silk-painting-scarves","tag-vai-lua","tag-vai-lua-bao-loc","tag-vai-lua-cao-cap","tag-vai-lua-may-ao-dai","tag-vai-lua-nha-xa","tag-vai-lua-sensilk","tag-vai-lua-to-tam","tag-vai-lua-to-tam-cao-cap"],"_links":{"self":[{"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/posts\/8085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/comments?post=8085"}],"version-history":[{"count":9,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/posts\/8085\/revisions"}],"predecessor-version":[{"id":11726,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/posts\/8085\/revisions\/11726"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/media\/8095"}],"wp:attachment":[{"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/media?parent=8085"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/categories?post=8085"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sensilk.vn\/vi\/wp-json\/wp\/v2\/tags?post=8085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}